Privacy

PRIVACY POLICY

This is the Privacy Policy of NAISDA LIMITED (ACN 140 026 268).

Your privacy is very important to us. We respect your privacy and are committed to maintaining and using your information responsibly. When you supply us with personal information, that information is dealt with in accordance with this Privacy Policy and NAISDA’s legal obligations.

Your use of our website is deemed to signify your acceptance of this Privacy Policy. You should not supply us with personal information or use our website if you do not agree with this Policy.

NAISDA is bound under the Australian Privacy Act 1988 to comply with the National Privacy Principles (NPPs). To find out more about the NPPS and your privacy, please refer to the Office of the Australian Information Commissioner: http://www.oaic.gov.au/.

Personal information

Personal information is defined under the Privacy Act to include ‘information or an opinion, whether true or not, and whether recorded in material form or not, about an identified individual, or an individual who is reasonably identifiable’. This includes a person’s name, signature, address, contact information, date of birth, banking details and medical records.

NAISDA will take reasonable steps to ensure that personal information it collects and uses is accurate, complete and up to date.

Collection of personal information

NAISDA collects personal information as part of its ordinary operations, functions and activities. This includes educational activities, educational administration, event management and promotion including ticket sales, and third party engagement including patron and sponsor relationships, and agent and consultant engagement.

NAISDA will only collect personal information where it is reasonably necessary for it to conduct these ordinary activities. This information will be collected in a lawful and fair way.

Where it is reasonable and practical, NAISDA will only collect personal information about an individual from that individual. If information is collected from a third party, NAISDA will use reasonable efforts to notify the individual that NAISDA has collected that information, and the purposes for which it has been collected and will be used.

NAISDA utilises the services of third party websites to sell tickets to its events. NAISDA links to these websites to assist individuals in purchasing tickets. You understand that your use of these third party websites is subject to the privacy policy of those operators. NAISDA does not take any responsibility for the conduct of third parties linked to from the NAISDA website.

Metadata may be collected from visitors to the NAISDA website.

Identifiers may be collected where necessary for NAISDA operations.

Use of personal information

Personal information collected by NAISDA will only be used for the purpose for which it has been provided (the primary purpose). For example, personal information supplied while donating to NAISDA will only be used to process your donation and for related administration purposes.

Metadata collected from visits to the NAISDA website will only be used to improve NAISDA’s web experience for users.

NAISDA won’t use or disclose information for a secondary purpose (any other purpose than the primary purpose) unless the individual has consented to the use or disclosure.  NAISDA shall provide reasonable opportunity for an individual to opt-out of any secondary purpose uses. Secondary purposes may include contacting you about NAISDA events, news and promotions, or the events, services, news and promotions of our affiliates.

Security of information

NAISDA works to ensure that all personal information collected is kept safe and secure. NAISDA takes reasonable steps to ensure information is safe from misuse, loss and unauthorised access and disclosure in both its hard copy and electronic records. This includes safety and security of access to physical files, computers, networks and communications are maintained at all times.

Information is destroyed or identifiers removed when it is no longer needed for either the primary or approved secondary purposes or the required retention period set by Commonwealth and State legislation.

Access to information

You have the right to access and correct your personal information and privacy preferences at any time. If so requested, NAISDA provides individuals with access to and correction of their own personal information held by NAISDA. A copy of this Privacy Policy and the requested information will be available for perusal by individuals. Requests for access to your personal information should be submitted in writing to NAISDA at naisda@naisda.com.au NAISDA reserves the right to request 2 forms of proof of identification from the requester before making the information available. NAISDA may charge a reasonable fee for access to personal information at its discretion.

Requests will be processed within 15 business days.

Sensitive information

Sensitive information includes information or an opinion about an individual’s racial or ethnic origin, political opinions, politics, religion, sexuality, criminal record and membership of professional or trade association. It also includes health information. Sensitive information is only collected where necessary and will only be used for the purpose for which it has been collected.

NAISDA does not collect sensitive information unless prior permission has been sought from the individual and/or it is required under relevant Commonwealth and/or State legislation.

Updates to Privacy Policy

NAISDA may update our Privacy Policy from time to time. Our use of personal information is subject to the Privacy Policy at the time of use, so we encourage you to check our policy periodically. If you have any questions or concerns regarding our Privacy Policy, please contact us at naisda@naisda.com.au .

Complaints

If you have a complaint relating to this Privacy Policy or NAISDA’s use of your personal information, please contact the NAISDA General Manager at naisda@naisda.com.au . Please include your name, contact details, and a clear description of the complaint. NAISDA will respond to your complaint within a reasonable period of time once it has conducted its own investigations into the complaint. If you are unsatisfied with NAISDA’s resolution of your complaint and believe NAISDA has breached the Privacy Act 1988 you may wish to forward that complaint to the Office of the Australian Information Commissioner (OAIC) for independent review.